You’re probably already aware with the principles of Remote Bob, and that is to connect British executives with the Croatian employees. But, why Croatians?
Croatia is a small country in the Western side of the Balkan region, with a population of only four million people. Despite the generous numbers – Croatians have proudly held their name as a nation that achieved great success in different areas. From Janica Kostelić, the World Cup alpline ski racer and four-time Olympic gold medalist, actor Goran Višnjić who appeared in many American and British films like Doctor Sleep and The Girl with the Dragon Tattoo, all the way to Ivan Meštrović, a well-respected name in the world of sculpture and architecture.
Over 78% of Croatians claimed that they speak at least one foreign language. In terms of studying, Croatians are well-educated. Most Croatian students proceed with secondary education, and many even attend international schools with British, French or German curricula. Croatians have extensive experience in terms of working with foreigners, as the core of the economy lies in tourism. What characterizes Croatian people will always be good intentions and a large heart.
Key traits of Croatian employees
● Punctuality and reliability
Punctuality is a value in Croatia’s business world. If you assign a task to Croatian employees, you will get it delivered – on time, no ifs or buts. Culturally – being late is considered being rude. However, they expect you to respect all made arrangements, as well.
Croats, just like all Balkan people, culturally have a nascent need for being helpful and providing assistance whenever needed. At home, this means always being available for your friends, family, helping out your neighbor clean his garage, opening doors for strangers, volunteering in the community… In the business world, this means offering to do additional tasks, helping out co-workers, or coming up with new concepts and ideas in your free time.
Croatian employees will ask you about your preferences in great detail. Sometimes, they will even just spark up a friendly conversation to establish a flow before getting down to business. Don’t expect to get down to business right away – allow the small-talk to happen and get to know them better. This will make you relate to them on a personal level.
● Friendly attitude
Their devotion to you and your business might step over professional boundaries, but that isn’t necessarily a bad thing, especially not if you choose a Croat as your Virtual Assistant. The atmosphere is always positive, and you might start regarding them as a close friend or family member really soon.
UK and Croatia – what’s the connection?
As Croatia is part of the European Union for several years now, Croatian people are more interconnected with Europe. Many individuals study at prestige Universities around the continent. They also tend to travel abroad for business opportunities and experience. They love to nostalgically bring back their new knowledge to their home country.
With BREXIT on the horizon, UK executives might prefer to have workers from the EU who will help them seal their business connections in the Union. Since the first of July 2018, Britain has opened its doors of unlimited right to work to Croatian citizens. Interconnections between the two countries have become stronger.
Remote Bob as a medium
Remote Bob creates a link between UK’s business world and experts from Croatia. Establishing a remote back office with all the necessary equipment in Croatia is generally not as overpriced as the new trend in London has it. Economically speaking, outsourcing to Croatia might save you even up to 150.000£ per year, which is a great move for UK startup company owners who need a stronger workforce.
Not only is outsourcing to Croatia convenient in terms of finances, but also because of the distance – the time-zone difference is only one hour, so you can count on your employees to be able to keep up and be in sync with your UK office. There are also regular flights from London to Zagreb which are only two hours in duration. It’s inevitable to mention that business trips to the Adriatic Sea might become a frequent occurrence, for more reasons than just meeting up with your remote staff…