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Iva D

Virtual Assistant with outstanding organizational skills. Team player. Excellent communicator with marketing knowledge and business mindset. An ambitious, resourceful and trustworthy employee, happy to assist with personal and business tasks.

strengths

  • Organizational Skills
  • Time Management
  • Leadership
  • Attention to Detail

Hobbies

  • Travelling
  • Socializing
  • Music
  • Dance

Education

University of Zagreb: Master in Economics & Business (2017)

University of Zagreb: Undergraduate  in Physiotherapy (2014)

work experience

Remote Bob 

Virtual Assistant (April 2020 – Now)

  • Respond to emails and phone calls
  • Schedule meetings and manage a contact list
  • Prepare customer spreadsheets and keep online records
  • Perform market research
  • Create presentations, as assigned

 

Conor Communications & Other Freelance Projects

Promoter (September 2017 – Now) 

  • Demonstrating the features of a product or service to potential customers.
  • Employing interactive materials such as videos, charts, or slideshows to share information about a product or service, when necessary.
  • Answering any questions potential customers might have about a product or service.
  • Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events.
  • Staying up to date with product or service features.

 

MPG

Brand Ambassador (October 2015 – June 2017)

  • Building rapport with customers and vendors.
  • Monitoring customer feedback and escalating complaints to the marketing department.
  • Tracking customer preferences, metrics, and media campaigns.
  • Representing the company at product launches, events, and trade shows.
  • Brainstorming ideas and participating in training and workshops.
  • Maintaining a positive image of the brand at all times.